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Obscene Calls

  • As soon as you hear an obscenity, improper question or no response - HANG UP! It may take the caller 4 or 5 times to get the message, but be consistent and hang up every time. They usually get tired of getting on response and stop calling.
  • Don't extend the call trying to figure out who is calling. This or any type of reaction is exactly what the caller wants.
  • Don't let the caller know you are upset or angry.
  • Any verbal response from you may well be interpreted as a sign of encouragement.
  • Don't try to be a counselor. The annoyance or obscene caller needs professional help, but will only be encouraged by your concern and will continue calling.
  • While the majority of obscene and annoying phone calls are simply pranks, threats of violence must be taken seriously. Immediately after you receive a call in which there are threats of physical harm or violence report the call to the Public Safety Department and to Clayton Police.
  • If the calls persist, keep track of the date and times of the calls. This log will help in the investigation of the incident.